Our client is active in the advance technology equipment markets. As they strengthen their presence in Germany, they are currently looking for a Customer Service & Sales Coordinator based in Dresden.

Responsibilities:

• Through consultative selling, identifying customers’ needs and aligning them with the appropriate products and services you will achieve sales within your assigned territory
• You will manage inbound enquiries, generate new business and grow strong relationships with your existing and new customer base
• Proactively and systematically complete outbound account management calls to develop and further existing customer business
• You will negotiate quotes in the line with pricing strategy to close orders
• Process territory orders and quotes efficiently, timely and accurately within an ERP/CRM system
• You will give proactive updates to customers relating to their orders
• You will respond to queries and enquiries in a timely and professional manner in line with compliance procedures
• With ongoing training and proactive learning, you will be an expert with the company’s product range
• You will coordinate credit, rebills and returns, maintain accurate records and information on customer accounts
• Provide accurate reports on territory sales performance referencing relevant data

Requirements

• You will have experience within account management and consultative selling
• You will be fluent in German and English, spoken and written
• Knowledge of High-tech manufacturing equipment is advantageous
• Advanced user of Microsoft Office
• Experience with ERP / CRM is preferred

Interested? Please do not hesitate in sending your CV and/or the best contact details for yourself to info@thetechrg.com and our team of skilled consultants would be very happy to contact you with more details.